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Trust, Safety & Insurance

At Floaters Ondemand, the safety of our Delivery Runners & Floaters and customers is our top priority. We are committed to making sure every delivery is secure, reliable, and worry-free.

To ensure this:

  • All Runners & Floaters go through a careful verification process before joining our platform.
  • Our support team is always ready to step in and help with any safety concerns.
  • The app includes a quick-contact feature so customers can alert family or friends if needed.
  • We also care about the safety of our Runners & Floaters . We avoid sending them to areas with known safety risks, so they can feel confident while completing deliveries.
  • After every delivery, we encourage you to share anonymous feedback. Your input helps us improve and keep our community safe.
  • Finally, to provide extra protection, all Runners & Floaters are required to carry Commercial Auto Insurance.


At Floaters Ondemand, your safety always comes first.

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